Teamwork: Collaborated with pharmacists, insurance providers, and medical staff to ensure accurate medication dispensing and patient safety in a high-volume pharmacy. During my IT internship, I partnered with the IT team to troubleshoot website issues and deploy system updates, ensuring minimal disruption to company-wide operations.

Adaptability: Thrived in the fast-paced, ever-changing environment of a pharmacy, quickly adjusting to updated healthcare regulations and shifting patient priorities. I carried this flexibility into my IT role, where I successfully pivoted between different tasks, from resolving website bugs to helping with website redesign.

Critical thinking: Applied rigorous attention to detail in the pharmacy to identify potential drug interactions and resolve complex insurance billing discrepancies. In my IT internship, I utilized a systematic approach to find new ways to improve the company’s website.

Resilient Optimism: Maintained a calm, solution-oriented demeanor in the pharmacy while managing long wait times and high-stress patient interactions to ensure a positive service experience. I brought this same energy to my IT work, staying motivated and encouraging my teammates during tasks or website redesign. I use this skill to always stay productive even when things go wrong.