Resume

 Susan Brown-Clukey
1220 Richwood Court, Virginia Beach, VA 23464
Clukeysusan42@gmail.com
757-681-1537
Professional Summary
I am seeking the position of Transportation Supervisor. I have extensive expertise in managing student transit operations over two decades, ensuring safety and enhancing communication with parents and school staff. I am proficient in Microsoft Office Suite, problem-solving, and team collaboration, and I have a proven history of optimizing logistics and improving on-time performance. I am committed to fostering a secure and positive student environment while seeking innovative solutions to transportation challenges.  
 
 
Experience  
School Bus Driver, Virginia Beach City Public Schools- Office of Transportation
July 2002- Present
Safely transport students daily, maintaining open communication with parents and school staff. Address and resolve transportation issues, ensuring student safety and timely arrivals.
Collaborate with school administration to improve transportation efficiency and reliability.
Facilitates effective communication between parents and school authorities, resolving transportation concerns to enhance student safety.
Streamlines transportation logistics, reducing delays and improving on-time performance, contributing to a safer school environment.
Supports student well-being by maintaining a secure and positive transportation experience and building rapport with students and parents.
Implements creative solutions to address transportation challenges, enhancing efficiency and safety in student transit operations.
Analyzes route performance data to identify improvements, boosting efficiency and reducing travel time.
Mentors new drivers, sharing best practices to foster a culture of safety and reliability in student transportation.
Current CDL with passenger and school bus endorsements

Front Office Coordinator, Pulmonary Physicians of Tidewater
1997-2002      
Coordinating physicians’ professional calendars      
Scheduling patient appointments     
Collecting insurance information and copays     
Retrieving patient test results     
Filing medical documentation     
Communicating with hospital personnel and other doctors’ offices to provide patient care

Nursing Care Partner, Sentara Bayside Hospital Emergency Department
1994-1997
Delivered emergency care, ensuring patient safety and effective communication with medical staff. Improved patient outcomes by efficiently coordinating air ambulance transport for trauma cases. Collaborated with CODE, Mental Health, and Phlebotomy teams to optimize patient care processes. Streamlined medical order processing by accurately transcribing and entering physician directives, ensuring timely patient care delivery.
Executed precise communication with patients and staff, maintaining high standards of care in a fast-paced emergency environment.  
 EDUCATION
Old Dominion University August 2023-Present
Seeking a bachelor’s degree in cybersecurity, with an impending graduation date of May 2025.
Awarded a $4000 scholarship
Invited and joined Tau Sigma Honor Society in September 2024 for maintaining a 3.0 or higher GPA  

Tidewater Community College
Associate of Applied Science Degree Magna Cum Laude
August 2020- May 2023
Majoring in Cybersecurity
Career Studies Certificate
August 2020- May 2023
Cybersecurity and Networking Foundations
I maintained a 3.69 GPA and was placed on the Dean’s list for the duration of my time at TCC
Member of Phi Theta Kappa Honor Society for maintaining a 3.0 or higher GPA  

Community Service

Indian Lakes Foundation HOA Board of Directors

October 2022-Present

Position- Secretary

Skills

Microsoft Office(skillful), Problem-Solving (Experienced), Team Collaboration (Experienced), Safety Protocol (Skillful), Customer Relations (Experienced), Scheduling (Experienced)