TIMOTHY L. MCENERY, PMP, CISM
OPERATIONS DIRECTOR
SUMMARY OF QUALIFICATIONS (Detailed Description under Work Experience)
–Program Management (PMI-PMP since 2010). Over 20 years program and project management experience on a variety of information technology platforms supporting DoD, DOS, US Army, US Navy, USMC, CONUS & OCONUS. Program Manager for the US Southern Command (USSOUTHCOM) Enterprise Information Technology Services Support Contract (EITSSC) providing theater-wide enterprise IT support to 30+ sites and two (2) Joint Task Forces in 22 countries throughout Central/South America and the Caribbean. Provided program management on multiple other DoD contracts providing IT engineering, integration, testing, installation, procurements, logistics, documentation, sustainment, and lifecycle support as highlighted under work experience. Comprehensive experience performing a wide array of business functions associated with program management to include contractual, financial, human resources and subcontracts management. Consistently meet all deliverable requirements in accordance with established and approved program schedule to include In-Progress Reviews (IPR), financial reports, meeting agendas/minutes, project plans, SOP updates, recommendations, Continuity of Operations Plans (COOP), process documentation, after-action reports, monthly statistical and metrics reports. Detailed financial experience performing and reporting burn-rate analysis and incurred costs.
–Business Administration. Comprehensive corporate management experience with contracting, acquisitions, finance/budgeting, quality assurance, human resources, documentation, and operations. Established, executed, and implemented contracts, subcontracts, etc…with DoD and commercial customers. Provided financial analysis and management during several projects established to increase productivity while reducing costs. Implemented and maintained an ISO 9001:2000 (currently 2015) compliant quality management program.
–Business Strategy & Development/Capture Management/Proposal Management. Performing a wide array of responsibilities during the complete business development and capture lifecycle to include, but not limited to: identifying and vetting business opportunities; team/relationship building; capture strategies – conducting strengths/weakness and competition analysis, developing win themes and strategies; managed all proposal activities from development of technical, cost and past performance volumes to conducting color team reviews.
–Operation/Cyber. Over 30 years’ experience in managing a diverse array of teams though the execution of Information Technology (IT) operational tasks and performance of ITIL-based service management. Operational management experience includes management of all DoD IT operational functions to include Network Operations and Security Center (NOSC) operations, network administration, system administration, service desk support, cybersecurity, RMF, collaboration, and telecommunications that supports voice, video and data management as well as transport services across several mediums. Extensive experience with quality management over operational functions that includes continuous service improvement (CSI) through process auditing, process improvement, root-cause analysis, preventive and corrective action, and monitoring and control. Experience transitioning new initiatives from the design phase to service operations.
Technical. Direct technical experience, expertise, training and education with wide array of telecommunications equipment including single- and multichannel; HF, VHF, UHF, SHF, Microwave and SATCOM; CIED; tactical power grids; grounding; and a variety of voice, video, data, and transport systems that include integrated processor controlled communications, radio and management systems to include: satellite modems, signal processors, multiplexors, radios, and various switching systems. Training specific experience in providing supervision and management of technical instructors and curriculum developers. Systems Approach to Training (SAT) Curriculum Developer/Trainer with over 3000 hours of direct instructional experience.
EDUCATION OR EQUIVALENT
Masters in Educations Technology – University of Maryland University College (UMUC), Adelphi, MD (2007)
Bachelors of Science Business – University of Maryland, College Park, MD (2000)
CERTIFICATIONS
Cyber Information Security Manager (CISM) – ISACA (2020)
Project Management Professional (PMP) – Project Management Institute (PMI) (2010)
Master Certificate in Project Management – Villanova University, Villanova, PA (2008)
ITILv3 Foundations – ALEXOS (2021)
Internal Quality Management System Auditor – Det Norske Veritas (DNV), Duluth, GA (2007)
WORK EXPERIENCE
GDIT/Xgility Oct 2020 to Present
10/2020 to 10/2021; Operations Lead (Key), USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES), US Army Network Enterprise Center (USANEC), US Southern Command (USSOUTHCOM)
Provide 24/7/365 information technology Network Operations and Security Center (NOSC) leadership and personnel management for 200 personnel geographically dispersed throughout the USSOUTHCOM theater of operations. Support includes ITIL/DESMF based Tier 1 – 3 service desk, network & system administration, telecommunications, cybersecurity (ACAS, HBSS, Incident Response & other compliance activities), limited T4 engineering/OEM, network/incident monitoring for voice, video, data, applications and transport service operations. Support integrations activities through transition to assumption of O&M/production and sustainment activities during evolution and maturation of USSOUTHCOM Enterprise Networks and processes. Geographic locations include USSOUTHCOM Miami HQ in Doral, FL, JIATF-S, JTF-GTMO, Cuba, JTF-Bravo, Honduras, and Security Cooperation Offices (SCO)/Tactical Analysis Teams (TAT) in 23 Central and South American Countries. Conduct ongoing client/stakeholder relations/communications to facilitate operational planning, schedule, budget, quality, resource, procurement, and risk management. Support includes extensive interaction and collaboration with USSOUTHCOM/USANEC Integrations, Resource, Cyber Operations as well as GDIT Program Management Office and Corporate Functional Areas (Human Resources, Contracts, Sub-Contracts, and Finance.
C4 Planning Solutions, LLC June 2006 to Oct 2020
10/2018 to 10/2020; Program Manager, Enterprise Information Technology Service Support Contract, US Army Network Enterprise Center (USANEC), US Southern Command (USSOUTHCOM)
Provide information technology and personnel management of up to 300 personnel providing information technology and administrative support throughout the USSOUTHCOM theater of operations. Support includes ITIL/DESMF based Tier 1 – 3 service desk, network & system administration, telecommunications, cybersecurity, limited T4 engineering/OEM, network/incident monitoring/ response, CND and RMF for voice, video, data, applications and transport service operations; IT project management, engineering service design; service transition activities; configuration/asset/lifecycle management, logistics, procurement, finance, business process and administrative support. Conduct ongoing client/stakeholder relations/communications to facilitate programmatic planning, schedule, budget, quality, resource, procurement, and risk management. Provide management resource support to facilitate several new initiatives some of which include: network deprecation, Enterprise services integration, Security Cooperation Office (SCO) IT enhancement and lifecycle, storage lifecycle, ITSM/DESMF, JRSS, etc… Provide leadership, critical thinking, problem solving, analysis, quality management and process improvement associated with continual service improvement that facilitates customer satisfaction,
10/2016 to 9/2018; Program Manager, C4I Integrated International Solutions (CIIS), Blythe GA, Several Countries
Director/Program Manager for C4 Planning Solutions’ Surveillance Division; providing program management for five different projects in three countries under the Defense Security Cooperation Agency (DSCA) and the Naval International Program Office (NIPO). Direct program management support to C4I Integrated International Solutions Contract under Space & Naval Warfare Command Systems Command (SPAWAR). Manage all efforts to engineer, design, procure, integrate, installed, test and train complex surveillance systems in support of Foreign Military Sales/Foreign Military Financing/2282 cases. Conduct Preliminary and Critical Design Reviews (PDR/CDR), Integrated Master Schedules (IMS), Factory Acceptance Tests (FAT), System Operational Verification Tests (SOVT), change control management and system commission in accordance with Systems Engineering and the Department of Defense Architectural Framework (DODAF). Direct liaison and coordination with Embassy Security Assistance and Military Assistance Program Officers as well as foreign military officers and a variety of in-country venders, foreign nationals, and C4’s foreign workforce.
08/2012 to 10/2016; Program Manager, Army Lifelong Learning Centers (LLC), Fort Eustis, Virginia
Program Manager for the Army’s Lifelong Learning Centers (LLC) responsible for expanding/enhancing each proponent school with an “always–on” 365/24/7 capability. The LLC infrastructure leverages cutting-edge technologies and are adaptable to future technology evolutions focused on improving the Lifelong Learning concept. Manage 40+ personnel at five locations (Fort Eustis, VA, Charlottesville, VA, Fort Leavenworth, KS, Fort Leonard Wood, MO, and Fort Gordon, GA) for approximately 70,000 users monthly. Provided programmatic support during the migration of five discreet sites into an enterprise solution that reduced the IT footprint dramatically and established the footprint for reduced manning support.
06/2009 to 08/2012; Program Manager; Several Projects (as identified)
Program Manager for $200 million SPAWAR Maritime Surveillance Systems Program during initiation and planning phases; established and managed program budget, schedule (WBS, Project, POA&M, Milestones), staffing, quality, communications, facilities, test, and risk management plans. Provide Program Management for C4 Planning Solutions’ Fort Gordon Operations. Program Manager for USMC MoraleSat program providing training development, mobile training teams, and training manual/documentation development for commercial satellite systems providing voice, video, and data services to deployed Marines and other service members operating in hostile environments.
10/2007 to 06/2009: Business (Contracts) Manager/Human Resources Director
Comprehensive execution of business administration processes associated with contracting, finance, quality assurance, human resources, documentation, and operations. Established, executed and implemented contracts, subcontracts, Teaming Agreements (TA) and Non-Disclosure Agreements (NDA) with DoD and commercial customers. Provided financial analysis and management during the selection and implementation of corporate fringe benefits to include medical, dental, vision, short-/long-term disability and life insurance. Provided financial analysis for and instituted the Simple IRA to 401k (safe harbor) changeover. Identified, interviewed, vetted, and negotiated with hundreds of technical professionals during the start-up and expansion of several programs. Established an employee recognition program. Established and implemented corporate processes for recruiting, hiring, indoctrination, termination, and employee competence, awareness & training. Established processes for auditing and analysis of finance associated with benefits to include medical, dental, disability, life insurance, retirement plans, and leave programs.
12/2006 to 6/2008: Process/Quality Manager (overlapping responsibilities)
Project Manager assigned to implement the Corporate ISO 9001:2000 (2008) Quality Management System, which was accomplished flawlessly, on-budget and ahead of schedule. Identify process improvements in support of all business and operational functions. Managed and administered Corporate Preventive/Corrective Action, Document Control and Internal Audit Program. Performed root-cause analysis and follow-up action for all identified non- conformities. Managed and participated in quarterly internal audits. Provided agenda, minutes and recommendations for improvements during management reviews.
06/2006 to 06/2009; Project Manager; IT Analyst; Several Projects (overlapping responsibilities)
Integral in providing project management and programmatic support for several Navy & Marine Corps integration and service support projects including: Transition Switch Module (TSM), Joint Enhanced Core Communications System (JECCS), Cyber Asset Reduction & Security (CARS), Maritime Surveillance Systems (MSS), Commercialization Projects, etc… Identified, interviewed, performed salary negotiations and hired over 25 employees during the Navy’s Cyber Asset Reduction and Security Project Start-up in a 30-day period. Managed the quality of training development and electronic technical manual development projects to include JECCS and TSM. Established Systems Approach to Training (SAT) compliant processes during the development of training materials. Provided supervision and performed all required actions during the analysis, design, develop, implementation and evaluation phases. Provided supervision and performed job analysis, task analysis, learning analysis, terminal and enabling learning objective development, assessments, methods and media selection, instructor and student materials, media development and course curriculum critiques. Performed instructor critiques analysis during the
training and development of professional and technical instructors. Provided technical instruction to a wide array of DoD, military, and civilian students.
United States Marine Corps May 1985 to May 2006
07/04 to 07/06 Data Communications Maintenance Officer/ Maintenance Manager
Provided planning guidance for deployment, installation, operation, and maintenance of data/communications equipment. Formulated and implement maintenance and supply plans; provision data/communication items. Manage daily activities of over 50 electronics technicians. Provided continuous maintenance management, administrative, budget, and accountability support for millions of dollars’ worth of C4ISR and test measurement diagnostic equipment. Develop and integrate installation and repair plans for newly procured communications equipment. Develop and present briefings on various complex data/communications issues to all levels of the organization. Assigned as principle manager during the implementation, training and maintenance of counter IED equipment for combat troops assigned to the Al-Anbar Province in Iraq. Assigned as project manager to oversee implementation, training and maintenance of counter IED equipment for combat troops assigned to the Al-Anbar Province in Iraq.
05/1985 to 07/2004 Additional Military Experience Available Upon Request
OTHER RELEVANT TECHNICAL TRAINING
- Secure Mobile Anti-Jam Reliable Tactical Terminal (SMART-T) Network Managers Course – Raytheon, Camp Lejeune NC (2004)
- Web Development Course – S. Army, Fort Gordon GA (2001)
- Satellite Communications Terminal Technician Course – S. Marine Corps, Fort Gordon GA (1993)
- HF Communications Systems Course – S. Navy, San Diego CA (1991)
- Technician Theory Course – S. Marine Corps, Twenty-Nine Palms CA (1990)
- Radio Technicians Course – S. Marine Corps, Twenty-Nine Palms CA (1990)
- Radio Fundamental Course – S. Marine Corps, Twenty-Nine Palms CA (1986)
- Basic Electronics Course – S. Marine Corps, Twenty-Nine Palms CA (1986)