–Program Management (PMI-PMP since 2010). Over 20 years program and project management experience on a variety of information technology platforms supporting DoD, DOS, US Army, US Navy, USMC, CONUS & OCONUS. Program Manager for the US Southern Command (USSOUTHCOM) Enterprise Information Technology Services Support Contract (EITSSC) providing theater-wide enterprise IT support to 30+ sites and two (2) Joint Task Forces in 22 countries throughout Central/South America and the Caribbean. Provided program management on multiple other DoD contracts providing IT engineering, integration, testing, installation, procurements, logistics, documentation, sustainment, and lifecycle support as highlighted under work experience. Comprehensive experience performing a wide array of business functions associated with program management to include contractual, financial, human resources and subcontracts management. Consistently meet all deliverable requirements in accordance with established and approved program schedule to include In-Progress Reviews (IPR), financial reports, meeting agendas/minutes, project plans, SOP updates, recommendations, Continuity of Operations Plans (COOP), process documentation, after-action reports, monthly statistical and metrics reports. Detailed financial experience performing and reporting burn-rate analysis and incurred costs.
–Business Administration. Comprehensive corporate management experience with contracting, acquisitions, finance/budgeting, quality assurance, human resources, documentation, and operations. Established, executed, and implemented contracts, subcontracts, etc…with DoD and commercial customers. Provided financial analysis and management during several projects established to increase productivity while reducing costs. Implemented and maintained an ISO 9001:2000 (currently 2015) compliant quality management program.
–Business Strategy & Development/Capture Management/Proposal Management. Performing a wide array of responsibilities during the complete business development and capture lifecycle to include, but not limited to: identifying and vetting business opportunities; team/relationship building; capture strategies – conducting strengths/weakness and competition analysis, developing win themes and strategies; managed all proposal activities from development of technical, cost and past performance volumes to conducting color team reviews.
–Operation/Cyber. Over 30 years’ experience in managing a diverse array of teams though the execution of Information Technology (IT) operational tasks and performance of ITIL-based service management. Operational management experience includes management of all DoD IT operational functions to include Network Operations and Security Center (NOSC) operations, network administration, system administration, service desk support, cybersecurity, RMF, collaboration, and telecommunications that supports voice, video and data management as well as transport services across several mediums. Extensive experience with quality management over operational functions that includes continuous service improvement (CSI) through process auditing, process improvement, root-cause analysis, preventive and corrective action, and monitoring and control. Experience transitioning new initiatives from the design phase to service operations.
Technical. Direct technical experience, expertise, training and education with wide array of telecommunications equipment including single- and multichannel; HF, VHF, UHF, SHF, Microwave and SATCOM; CIED; tactical power grids; grounding; and a variety of voice, video, data, and transport systems that include integrated processor controlled communications, radio and management systems to include: satellite modems, signal processors, multiplexors, radios, and various switching systems. Training specific experience in providing supervision and management of technical instructors and curriculum developers. Systems Approach to Training (SAT) Curriculum Developer/Trainer with over 3000 hours of direct instructional experience.
Certifications.
Cyber Information Security Manager (CISM) – ISACA (2020)
Project Management Professional (PMP) – Project Management Institute (PMI) (2010)
Master Certificate in Project Management – Villanova University, Villanova, PA (2008)
ITILv3 Foundations – ALEXOS (2021)
Internal Quality Management System Auditor – Det Norske Veritas (DNV), Duluth, GA (2007)
Soft Skills.
- Excellent critical thinking, analytical, and problem-solving skills
- Transformation leader with extensive team-building skills.
- Detail oriented, dedicated, enthusiastic, and highly adaptable
- Demonstrated skills in innovation and collaboration
- Excellent presentation and communications skills to effectively communicate with management and customers
- Ability to clearly articulate complex concepts both written and verbally
- Ability, understanding, and usage of active listening skills especially with customer
Technical Skills/Keywords