MGMT 340

In Human Resource Management (MGMT 340), I learned the policies and procedures that impact an employee’s job performance. This is an important class considering I want to be a manager for an accounting firm one day.

I learned the following topics:

  • Strategic Human Resource Management
    • Business strategy
    • Costs of turnover
    • Evaluation & control
  • Legal Issues of Human Resources
    • Civil Rights Act of 1964
    • Civil Rights Act of 1991
    • Equal Pay Act of 1963
    • Age Discrimination Employment Act of 1967
    • Americans with Disabilities Act of 1990
  • Human Resource Planning & Recruitment
    • Labor supply and demand
    • Internal recruitment
    • External recruitment
    • Recruitment methods
  • Selection Methods
    • Interviews
    • Ability tests
    • Personality tests
    • References
  • Training
    • Training process
    • Training methods

I also completed a group project. My group members and I were assigned to choose three selection methods to use for a client service consultant and an implementation specialist, two different positions at ADP. We had to explain our reasoning behind them. For the client service consultant, we chose a personality test, a cognitive ability test, and an interview. For the implementation specialist, we chose a personality test, references, and an interview.

By the end, I had learned much more about the selection methods. I now know the value of using multiple selection methods to determine whether or not an applicant is the right fit for an organization. It is crucial for a manager to select the right people to ensure growth in the organization.