Communication
After working in customer service for over 5 years I’ve learned ways to better communicate with people and customers. Writing an email, notes, making lists of tasks, or learning who I need to contact to figure out information, are tasks that I am used to, and help keep me organized as well.
- Excellent presentation and communications skills to effectively communicate with management and customers
- Ability, understanding, and usage of active listening skills especially with customers
- Adapting to try to understand or communicated using other languages
Examples of uses of my communication are below:
Cybercrime as a Social Problem
Familiar With Use of Kali Linux, Ubuntu, & Python
- Python data types, socket programming, strings, & lists
- Linux & Ubuntu password cracking, file permissions, automation tasks, & VI editor
Examples below:
Time Management
- Learning how and what to prioritize
- Setting goals and tasks into a plan of action
- Maximize productivity
Examples below: