Resume

Email: beachamkeller@gmail.com                                                                       

Telephone: 757-708-1983

IT CERTIFICATIONS: CompTIA Security+

SECURITY CLEARANCE: Secret

SUMMARY

I am a Marine veteran with five years of Reserve service and a strong passion for information technology and cybersecurity. I bring hands-on experience in systems administration, technical support, and access management, and I am seeking an opportunity to apply those skills in a cybersecurity role where I can help protect systems, support users, and strengthen organizational security. I am committed to continuous growth through professional certifications, higher education, and ongoing technical development.

EXPERIENCE

SharePoint Specialist, May 2025 – Present

  • Maintain the naval command Mid-Atlantic Regional Maintenance Center (MARMC) SharePoint Home site and subpages by managing permissions, updating content, improving page display, and ensuring site information remains accurate, functional, and visually consistent.
  • Support enterprise-wide data migration and access control efforts following the transfer of 3,239.03 GB of command data from shared drives to SharePoint, including resolving user issues, access requests, and lost-data concerns.
  • Administer access management for internal and external users, including processing more than 500 application access requests for personnel across MARMC and supported commands.
  • Lead MARMC’s recurring 90-day SharePoint PII audit process for PEO Digital by reviewing sites for sensitive data exposure, auditing Shared Area and PII locations, and helping maintain continuous audit readiness.
  • Develop Power BI and SharePoint solutions that improve command visibility, including gains-and-losses reporting displayed on the MARMC main site and an onboarding tracker for new personnel.

United States Marine Corps Reserves Data System Administrator, 2021 – Present

  • Provide technical support and helpdesk services to maintain network operations and ensure mission readiness for unit personnel.
  • Create, manage, and administer user email accounts, access permissions, and Security Authorization Access Requests (SAARs).
  • Submit and track IT account creation and access requests through Remedy, ensuring timely onboarding and system access for users.
  • Troubleshoot and resolve user account, authentication, and access issues within Microsoft Outlook, Microsoft Teams, and other enterprise IT systems.
  • Manage the issuance of government devices and maintain accurate documentation to support asset accountability and compliance.
  • Serve as queue manager by monitoring, prioritizing, and tracking trouble tickets to ensure incidents are resolved efficiently and according to support procedures.
  • Train and mentor junior personnel on IT systems, helpdesk processes, and standard operating procedures (SOPs), while helping keep documentation current and effective.
  • Diagnose and repair physical network infrastructure issues, including damaged data cables and wall ports, to restore connectivity and minimize downtime.
  • Troubleshoot connectivity problems involving switches and servers, including port activation, coordination with third-party support teams, and follow-through to resolution.
  • Deploy virtual machines using VMware and assist with server configuration and system support in Windows environments.

IT Customer Support Specialist, October 2024 – May 2025

  • Provided all IT services for sailors, contractors, and civilians at Mid-Atlantic regional Maintenance Center.
  • Directly assisted thousands of employees across civilian, military, and contractor roles with a wide range of IT challenges, from VPN and certificate issues to tech refreshes, check-in/out, asset management, Outlook issues, Flank Speed access, CAC certificates, issues with the recent printer refresh, appointment inquiries, and general IT inquiries.
  • Provided remote IT assistance to 179 employees across various IT areas, including remote work troubleshooting, printer solutions, hardware support, Flank Speed access, credential issues, and asset management.
  • Sat down with employees and completed over 100 Tech Refresh’s, making sure employees received the HP EliteBook 840 G10/G11 laptops, as well as configured employees outlook profiles, and make sure they had access to their OneDrive and other Microsoft applications.

EDUCATION

  • Old Dominion University — B.S. Cybersecurity (Expected May 2026)
  • Minor: Information Technology
  • Data Systems Administrators Course, 29 Palms, CA

ADDITIONAL EXPERIENCE

  • Audio/Visual Technician at VIcom (December 2023 – October 2025)
  • Fire alarm technician at Professional Fire Protection (April 2022 – December 2023)
  • Team Leader at Chick-Fil-A (June 2019 – May 2021)